Frequently Asked Questions

Not all trays and canopies are built the same — and that’s where Teralume stands apart. We don’t cut corners. Every tray, canopy and chassis mount is engineered with premium materials, modular functionality, and proven through real-life testing in Australian conditions.

Backed by a 10-year structural guarantee and industry-leading after-sales support, our focus is long-term value: products that work as hard as you do, day in and day out, on site, on the road or off-grid. Choosing Teralume isn’t just a purchase — it’s an investment in reliability, performance, and peace of mind.

Yes. Our trays, canopies and chassis mounts are designed to suit most popular dual cab and extra cab platforms including Toyota (Landcruiser, Hilux), Ford, Nissan, Isuzu, Mazda, Volkswagen, BYD, RAM and more. If you’re unsure about compatibility, our team can confirm fitment for your exact vehicle!

Lead times are usually 5–8 weeks, but this can vary depending on demand and production schedules. For the latest updates on availability and lead times, get in touch with our friendly sales team today.

Teralume Industries has poured substantial resources into R&D for our entire product spectrum. Recognizing that our core products are crafted to endure harsh conditions, we refrain from offering custom fabrication, alterations, or size changes beyond what's specified on our tray and canopy pages.

We understand how important factory safety systems are. During fitment, our team repositions or integrates factory sensors, cameras and radar modules to maintain full functionality. There’s no cutting or wire butchering — just clean, plug-and-play adaptation to keep everything compatible.

No. We believe in transparency and true value. Where others may treat essential features as optional extras, we include them as standard. Our trays, canopies and chassis mounts are delivered complete from day one, equipped with the features you need. This reflects our commitment to integrity and ensures every customer is prepared with confidence from the outset. See our Standard Inclusions on each XGO page!

Yes. Our team is here to help you plan and design your dream build. You can book an appointment at Teralume HQ or speak with one of our connected dealers to go over options, fitment and finance. Give us a call today to lock in a time that suits you

Yes, Handypay is available to customers. To check your finance eligibility, and start the process, please follow the link in the finance tab.

Yes. We work directly with dealerships on pre-registration vehicles, meaning your Teralume tray, canopy or full vehicle build can be included in your finance package. That means no separate payments, no waiting — your new vehicle is delivered fully built, financed as one complete package, and ready for work or adventure from day one. Give us a call today to speak with our connected dealers and find out how to include a full Teralume build in your finance.

We freight Australia-wide. No matter where you are, we can arrange delivery of our trays, canopies and accessories from across the country or to our Dealers.

Yes. Provided the new vehicle has the same chassis design, your tray or chassis mount can be re-aligned to suit. This makes it possible to transfer your investment onto your next vehicle without starting from scratch. If the chassis design is different, modifications or a new build may be required — our team can advise the best option for your setup

Yes! You can choose to keep or dispose of your tub. Any tubs left at our site after fitment will be sent to salvage. Please note, we cannot take responsibility for tubs not collected within 24 hours of fitment.

This depends on your vehicle, payload and accessories. Many customers require a suspension or GVM upgrade, especially when touring fully loaded. Our sales team can guide you through this.

Think of it as equipping a racehorse for a marathon - it needs the right gear to perform optimally. Similarly, your vehicle, with its new tray and canopy, requires a solid foundation.

Yes. Along with trays and canopies, we can take care of your wheels, tyres and suspension at Teralume HQ. Whether it’s upgrading for load capacity, off-road performance or a complete fit-out, our team can manage the whole process to ensure everything works seamlessly together.

Absolutely. From bullbars and winches to rooftop tents, awnings and full touring setups — we can transform your vehicle into the ultimate adventure rig. At Teralume HQ, we don’t just fit accessories, we build complete solutions designed for Australia’s toughest conditions. Check out our YouTube channel to see how we bring full builds to life.

Yes. Teralume works with businesses and organisations to deliver complete fleet solutions. From trays, canopies and chassis mounts to suspension, wheels, tyres and full vehicle fit-outs, we can manage builds at scale with consistent quality and finish. Speak with our team today to discuss how we can support your fleet requirements.

Teralume Industries has committed extensive resources to R&D for our entire product range. Although our core products are designed to tackle the toughest conditions, it's important to note that we do not provide custom tray fabrication. Any alterations or size adjustments are restricted to the options presented on our tray and canopy pages.

The complete tray weighs 261 kg (dry weight).

Typically, most dual cab tubs weigh between 140-160kg. Our tray weighs in at 261kg, only 100-120kg heavier than your factory style side tub.

Our Dual Cab tray does not interfere with the manufacturer’s designated spare tyre location. However, LandCruiser platforms will require a rear wheel carrier to accommodate the spare.

We have developed our own fuel filler system that will allow both normal flow and high flow pumps. Our system allows the filler to located in front of the wheel guard and can be used on either side of the vehicle. We use SAE J1527 flexible fuel hose with a internally vented breather.

Yes, we have used the cavity in the headboard to mount a 35L gravity fed water tank with outlets on both sides of the front of the tray. We have a integrated lockable tap on the drivers side of the tray as standard.

Our trays are powder coated in a flat matte finished with a smooth light texture.

We recommend professional fitment through Teralume HQ or a trusted fitment centre to ensure proper alignment and compliance. However, all of our trays include detailed fitment instructions for specific vehicles if you prefer to install it yourself.

Sure can. Our canopies are fully braced and get their strength from the frame and sheet metal together. We rely heavily on our trusted Unistrut frame that allows all accessories to be fitted with trust in the strength of the frame. Check out our Roof Rails tin the XGO External Accessories tab!

Teralume HQ in Brendale offers colour-matched spray-painted doors to perfectly match your vehicle.

Certainly are! We have inegrated adjustment points on the doors themselves and also on the canopy gas strut mount to ensure you get the perfect height.

Those days are over! Teralume's gutter design is a mechanical drainage point, meaning it naturally will not get in. To ensure the hinge is also sealed, we have got a unique thin PVC material from the marine industry to ensure the hinge doesn't permeate water through it.

We have integrated nut rivets in the frame of our tray to mount your canopy. The nut rivets line up exactly with the pre drilled holes in the canopy so installation and removal is under 5 minutes.

Yes. All of our products are modular — you can add drawers, shelves, lighting, power systems and more. Check out the XGO Accessories range for more information

Yes. We use pinch-weld seals, compression locks and reinforced welding to keep water and dust out in tough Aussie conditions.

Yes. All doors are fitted with heavy-duty compression and whale-tail locks, with an additional central locking option available.