When Will It Arrive?
We know you’re keen to get your new gear so we offer either express shipping or flat rate shipping Australia wide. All order tracking information will be emailed to you shortly after your order is completed.
If you're an international customer, we offer express shipping at a flat rate relative to your order value.
General Shipping Information
Shipping days do not include public holidays.
There may be a dispatch delay of up to 2 business days during our sale periods.
You will receive a shipping confirmation email when your order is dispatched. You can track your order by clicking the link in the email.
Customs and Duty Charges
Deliveries to countries outside Australia might incur customs or import taxes. These charges are to be paid by the customer.
Times listed above are estimates and to be used as a guide only and do not account for any delays with the carrier, that may occur outside of our control.
International Shipping Information
- We use Australia Post for our international shipping.
- Shipping is calculated in cart for all international orders.
Please note, this charge is for transport costs only and does not cover import liabilities that may be applied by the government of your destination country. Teralume Industries does not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Please contact our Customer Support team if you have any questions before ordering.